Privacy Policy
Effective date: 1 December 2026 · Azones Technologies Private Limited
This Privacy Policy explains how Azones Technologies Private Limited, 1299, 1st Block, 1st Main, BTM 4th stage, Bengaluru, Karnataka 560076 ("we", "us"), processes personal data when you use Azones Web Alerts (the "Service"). For the purposes of the Digital Personal Data Protection Act, 2023 and the rules under it ("DPDP Act"), we are the Data Fiduciary for the personal data described below.
1. Personal data we process
| Data | Why we need it |
|---|---|
| Account details: name, email address, organisation name and role | To create and secure your account, and to let organisation admins manage their team |
| Alert recipients' email addresses | To send the alerts you set up |
| Monitor settings: page addresses, schedules, and page snapshots of public content | To run checks and detect changes |
| Billing details: plan, subscription status, payment references from Razorpay. We never see or store full card or bank details | To manage your subscription, invoices and tax records |
| Technical data: IP address, browser type, sign-in times, error logs | To keep the Service secure, prevent abuse and fix problems |
| Messages you send us | To answer support requests and grievances |
We do not intentionally collect sensitive personal data, and the Service is not meant for monitoring pages that contain personal data.
2. Basis for processing
We process personal data with your consent, which you give when you create an account or add yourself as a recipient, and for legitimate uses permitted by the DPDP Act, such as complying with law. You may withdraw consent at any time by closing your account or asking us to remove an address. Withdrawal does not affect processing already carried out, and we may need to stop providing the Service.
If you add other people as alert recipients, you confirm that they have agreed to receive alerts. Any recipient can ask us to stop sending them emails.
3. Service providers (Data Processors)
| Provider | Purpose | Location |
|---|---|---|
| DigitalOcean | Hosting, database and backups | Bangalore, India |
| Clerk | Sign-in and account management (name, email, organisation) | United States |
| Razorpay | Payment processing and recurring mandates | India |
| Resend | Delivery of alert and service emails (recipient address, email content) | United States |
They process personal data only on our instructions and under contracts that require appropriate security. Where personal data is processed outside India, we do so in line with the DPDP Act and any restrictions notified by the Government of India.
4. Retention
- Account and monitor data: while your account is active. After you close your account, it is deleted within 30 days, except as below.
- Check history and alerts: 90 days, then deleted automatically.
- Billing and tax records: as long as Indian tax and company law requires (generally up to 8 years).
- Security logs: up to 1 year, or longer if required by law.
5. Security
We protect personal data with reasonable security safeguards, including encryption in transit (HTTPS), access controls, separate production systems, regular backups and monitoring for misuse. If a personal data breach occurs, we will notify affected users and the Data Protection Board of India as required by law.
6. Your rights
Under the DPDP Act you may:
- ask for a summary of the personal data we process about you and how we process it;
- ask us to correct, complete, update or erase your personal data;
- withdraw consent;
- nominate another person to exercise your rights in case of death or incapacity;
- raise a grievance with us, and if you are not satisfied with our response, with the Data Protection Board of India.
To exercise these rights, email our Grievance Officer (below). We will respond within the time required by law.
7. Cookies
We use only cookies needed to keep you signed in and to secure the Service. We do not use advertising or third-party tracking cookies.
8. Children
The Service is intended for business users aged 18 or over. We do not knowingly process children's personal data.
9. Changes
We may update this policy. We will notify account admins of material changes by email before they take effect.
10. Grievance Officer
sangeetha V
Azones Technologies Private Limited, 1299, 1st Block, 1st Main, BTM 4th stage, Bengaluru, Karnataka 560076
Email: sangeetha.v@azones.in
Questions about this page: support@azones.in.