Terms & Conditions

These Terms & Conditions ("Terms") govern your use of Azones Web Alerts (the "Service"), provided by Azones Technologies Private Limited, 1299, 1st Block, 1st Main, BTM 4th stage, Bengaluru, Karnataka 560076 ("we", "us"). By creating an account or using the Service you agree to these Terms. If you use the Service for an organisation, you confirm that you are authorised to accept these Terms on its behalf.

1. The Service

The Service checks publicly available web pages that you choose, on a schedule you set, and notifies the email recipients you specify when it detects new rows in a table or changes in the page text. The Service is an aid to staying informed. It does not replace reading the official source.

2. Accounts

• You must be at least 18 years old and provide accurate information.
• You are responsible for keeping your login secure and for activity under your account. Tell us promptly at support@azones.in if you suspect unauthorised use.
• In an organisation account, admins manage monitors, members and billing; members have view-only access. The organisation is responsible for the people it invites.

3. Free trial

New accounts receive a 14-day free trial with up to 3 monitors. No payment is taken during the trial. When the trial ends, checks pause unless you have subscribed.

4. Subscriptions, prices and payment

• Plans are priced per monitored page, billed monthly or yearly in Indian Rupees as shown on our Pricing page. GST is charged as applicable in addition to the listed prices.
• Payments are processed by Razorpay Software Private Limited. When you subscribe you authorise a recurring payment (card mandate, UPI AutoPay or bank e-mandate) for the plan amount. Your bank or payment app may ask you to approve it, and a small refundable authorisation amount may be charged to verify it.
• Subscriptions renew automatically at the end of each billing period until cancelled.
• If you change the number of monitored pages, you approve the new amount; the new number applies immediately and the new price starts from your next billing date. Your previous subscription is cancelled automatically.
• If a payment fails, the payment provider may retry it. If payment cannot be collected, checks pause until a valid subscription is in place.
• We may change prices with at least 30 days' notice by email. Changes apply from your next billing period after the notice.

5. Cancellation and refunds

You can cancel at any time from the Billing page. Cancellation and refunds are governed by our Refund & Cancellation Policy.

6. Acceptable use

You agree not to:

• monitor pages you are not permitted to access, pages behind a login, or pages whose terms prohibit automated access;
• use the Service to collect personal data about individuals, or for any unlawful purpose;
• attempt to overload, probe or circumvent the security of the Service or the monitored websites;
• add email recipients who have not agreed to receive alerts;
• resell or redistribute the Service without our written agreement.

We apply rate limits and minimum check intervals to be fair to the websites we read. We may pause a monitor that causes problems for a website or breaches these Terms.

7. Accuracy and availability

• Monitored websites are operated by third parties and may change, be unavailable, or block automated access. We do our best to detect changes accurately and to tell you when a page cannot be read, but we do not guarantee that every change will be detected, or detected within a particular time.
• Alerts reproduce information from the monitored page. We are not responsible for the accuracy of third-party content. Always rely on the official source for decisions.
• We aim for high availability but do not guarantee uninterrupted service. Planned maintenance will be kept short and, where possible, announced in advance.

8. Your data

You keep all rights to the information you enter. We process personal data as described in our Privacy Policy.

9. Intellectual property

The Service, including its software and design, belongs to Azones Technologies Private Limited. We grant you a limited, non-exclusive, non-transferable right to use it during your subscription. Content of monitored pages belongs to its respective owners.

10. Limitation of liability

To the extent permitted by law, the Service is provided "as is". We are not liable for indirect, incidental or consequential loss, including loss arising from a missed, late or inaccurate alert, regulatory action or loss of business. Our total liability for any claim relating to the Service is limited to the fees you paid for the Service in the 3 months before the claim arose. Nothing in these Terms limits liability that cannot be limited under applicable law.

11. Indemnity

You agree to indemnify us against claims arising from your breach of these Terms or your misuse of the Service, including monitoring pages you were not entitled to monitor.

12. Suspension and termination

You may close your account at any time. We may suspend or close an account that breaches these Terms, after notice where reasonably possible. On closure, checks stop and your data is handled as described in our Privacy Policy.

13. Changes to these Terms

We may update these Terms. We will notify account admins of material changes by email at least 15 days before they take effect. Continuing to use the Service after that date means you accept the updated Terms.

14. Governing law and disputes

These Terms are governed by the laws of India. Courts at Bengaluru have exclusive jurisdiction, subject to any mandatory consumer protection rights you may have.

15. Contact

Azones Technologies Private Limited, 1299, 1st Block, 1st Main, BTM 4th stage, Bengaluru, Karnataka 560076. Email: support@azones.in. Phone: +91 8618993479. See Contact Us.

Questions about this page: support@azones.in.